Security at Trackifi

Last Updated: 2025-03-31

At Trackifi, we take security seriously and have implemented comprehensive measures to protect your data and ensure the reliability of our service.

Infrastructure Security

Data Center Security

All Trackifi services and customer data are hosted on secure cloud infrastructure within the European Union, ensuring compliance with EU data protection regulations.

Network Security

• Encryption: All data in transit is protected using TLS 1.2+ with strong cipher suites.
• Firewalls: We maintain strict network firewall rules to control access to our infrastructure.
• Network Monitoring: Continuous monitoring for suspicious activities and potential attacks.
• Enhanced Web Security: Implementation of industry-standard web security protocols and protective headers to safeguard communications.
• Traffic Management: Systems to regulate incoming traffic and protect against abuse and attack vectors.

Application Security

Secure Development Practices

• Security Code Reviews: Regular code reviews focusing on security aspects.
• Vulnerability Testing: Automated scanning and manual penetration testing.
• Dependencies: Regular monitoring and updating of all dependencies to address security vulnerabilities.

Authentication & Access Control

• Role-Based Access: Fine-grained permissions system to ensure users only access appropriate data.
• Session Management: Secure session handling with appropriate timeouts and invalidation.

Data Protection

Data Storage

• Encryption at Rest: All sensitive data is encrypted when stored.
• Backup Policy: Regular automated backups with encryption.
• Data Isolation: Customer data is logically separated to ensure privacy.

Data Handling Procedures

• Access Control: Strict internal access controls to customer data.
• Data Minimization: We collect only necessary data for service operation.
• Retention Policies: Clear data retention and deletion policies.

Operational Security

Incident Response

We maintain a comprehensive incident response plan to:

• Quickly identify security incidents
• Contain and mitigate impacts
• Notify affected customers when required by law
• Learn from incidents to prevent recurrence

Monitoring & Logging

• Activity Logging: Comprehensive logging of system activities.
• Alert Systems: Automated alerts for suspicious activities.
• Regular Audits: Ongoing security audits of our systems.

Compliance

• GDPR Compliance: Our processes are designed to meet GDPR requirements.
• Regular Assessments: Ongoing compliance and security assessments.

Reporting Security Issues

If you discover a potential security issue, please report it confidentially to: [email protected]

We appreciate the work of security researchers and will acknowledge your contribution if you help us improve our security.

Security Updates

We regularly update our security practices to protect against new threats. This security overview is periodically revised to reflect current measures.

Access Controls

• IP Restrictions: Critical administrative and monitoring endpoints are restricted to specific IP ranges.
• Resource Protection: Automatic blocking of requests to sensitive paths and hidden files.
• Request Validation: Filtering of malicious request patterns to prevent exploitation attempts.